Sell More Homes: Client Success Manager – Real Estate Coaching (Remote)

Job Opportunity: Client Success Manager (Remote)

Company: Sell More Homes

Location: Remote (Work from Home)

Hours: EST Business Hours

URL: sell-morehomes.com

Sell More Homes, a high-growth operations consultancy for real estate agents, is looking for a proactive Client Success Manager. This isn’t an administrative role; you will be the primary strategist and protector of the client experience, ensuring real estate agents across North America see measurable growth using AI and digital marketing.

Compensation & Benefits

• Base Salary: $36,000 CAD/year

• Target OTE (On-Target Earnings): $100,000+ CAD (once ramped, including performance bonuses for retention and upsells)

• Employment Type: Full-time, Remote

• Schedule: Flexible, but must be available during EST hours

Your Core Mission

Your goal is to ensure clients get results, stay supported, and renew their partnerships. You will:

• Own the Onboarding: Lead kickoff calls, set KPIs, and manage client expectations from day one.

• Drive Performance: Proactively review dashboards and fix lead-generation drops before the client notices.

• Strategic Communication: Lead weekly/bi-weekly check-ins and handle “at-risk” conversations to turn frustrated clients into success stories.

• Retention & Growth: You are accountable for renewals and identifying upsell opportunities.

• Team Coordination: Act as the bridge between the client and media buyers, tech support, and VAs.

You Are the Ideal Candidate If:

• You have 2+ years in account management, client success, or agency operations.

• You understand digital marketing (Meta Ads Manager) and CRM systems (Go High Level).

• You are a “fixer” who doesn’t need heavy direction to manage your day.

• You are comfortable having direct, sometimes difficult, conversations with business owners.

• You can spot a problem in the data before it becomes a crisis.

This Role is NOT for You If:

• You treat client success as “admin” or note-taking work.

• You wait for instructions to handle a problem.

• You are uncomfortable with performance-based bonuses tied to retention.

How to Apply

1. Application Link: Apply via JotForm

2. Required Video: A short video application is mandatory. You must describe a specific time a client was at risk of churning and the exact steps you took to save the relationship.

   • Note: Applications without a video will not be reviewed.

Would you like me to help you draft a script for your video application or highlight the most important parts of your resume for this role?