ACCC Sues Microsoft: Misleading AI Subscription Hikes Alleged to Trick Millions of Aussies
Australia’s consumer watchdog has launched a high-stakes lawsuit against Microsoft, accusing the tech giant of deceptive practices that allegedly duped 2.7 million customers into pricier Microsoft 365 plans bundled with AI features like Copilot. The Australian Competition and Consumer Commission (ACCC) claims Microsoft’s communications omitted a key option, steering users toward upgrades amid rising costs … Read more