Your Auto Customers Aren’t Loyal, Says New Study: Gen Z Leads the Pack
A seismic shift is rocking the U.S. auto insurance industry, with customer loyalty plummeting to historic lows, according to the 2025 U.S. Auto Insurance Trends Report from LexisNexis Risk Solutions. The study, released on June 16, 2025, reveals that policy shopping and switching rates soared in 2024, driven by premium sensitivity, aggressive marketing, and digital … Read more